Delivery Truck Expedited Donation Pickup Service

Our Expedited Donation Pickup Service can be available when you are not, allowing your charity to offer donors same-day or next-day service. This provides a better donor experience while securing more donations in support of the mission.

truck

No Cost to Charity NO cost to charity

stairs

We will go inside the home, manage pickups with stairs or be available when your schedule does not meet the Donors requirements

rating

Charity has the ability to accept or reject items at the backdoor, Haul Buddy will take away unwanted items

assembly

Assemble & disassembly provided

24 hours

Within 24 hrs. same-day or next day service: secures high value merchandise

vetted

Safe: supplier vetting includes criminal background and DMV review

calendar

Improved Donor experience providing more flexible scheduling options

Customer Facing App

Donation pickup and thrift store delivery

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Instant upfront pricing
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Lowest cost in the industry
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Text & Email messaging provides Donors constant communication on the progress of their donation pickup request
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Donors can track job progress
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Donor electronic approval and signature capture
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Job summary including Donation receipt is provided electronically upon job completion
phone-1

 Donor can book online 24/7, self schedule jobs, pay online, track order and receive receipt with job summary

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Chat
Text & Email messaging provides Donors constant communication on the progress of their donation pickup request
receipt
Job summary including Donation receipt is provided electronically upon job completion
signature
Donor electronic approval and signature capture are used to verify items included in pickup

Robust Analytics and Job details can be viewed and exported

analytics

Customer details are captured for future marketing campaigns and shared with Charity.

 

Detailed analytics provide insight into Donor behavior.

 

Details on pending jobs provide insight into inventory scheduled for pickup. Store managers can see what is scheduled to arrive at their store and plan accordingly.

 

Analytics provide transparency into all aspects of donation pickup request.

Monetary donations can be collected as a part of the donation pickup request

Monetary donation request are integrated within pickup and scheduling request for Donated household items.

 

Additional funds to support the mission not realized through your current efforts.

 

Safe and secure utilizing the industry’s best payment processing system.

 

Daily push of funds.

donations

Tracking and analytics for Donations received

donation-details

Donation details are available through the Donation Genie dashboard accessible from within Scheduling Genie

 

Monetary donations are linked to pickup requests by the Job number with ability to see all Donor activity

 

All details can be exported including: Customer record, donation history, donation amounts and fees.

 

Receipts are auto-generated and emailed to customer for both monetary donations and donated household items.